Patient Check-In and Check-Out: Greet patients as they arrive, check them in for appointments, and verify their personal information. Assist with patient check-out, schedule follow-up appointments, and collect payments as necessary.

Appointment Scheduling: Manage patient appointments, ensuring accurate scheduling and confirmation. Coordinate with medical staff to accommodate urgent cases or schedule changes.
Coordinate the allocation of patient requirements with service provider availability.

Medical Records: Maintain and update patient records, ensuring all information is accurate and confidential. Assist with record requests and transfers as needed.

Insurance Claim forms: Assist with insurance-related inquiries or paperwork.
Phone and Email Communication: Manage the processing of incoming calls and emails, addressing patient inquiries, appointment requests, and general clinic information. Relay messages to medical staff when necessary.

Billing and Payment Processing: Manage billing and payment processing tasks, including generating invoices and processing payments.

Waiting Area Management: Manage Keeping the waiting area clean, organized, and comfortable for patients. Ensure reading materials and relevant information are readily available.

Medical Supplies: Monitor and replenish office and medical supplies as needed, ensuring the clinic operates efficiently.

Patient Confidentiality: Adhere to strict patient confidentiality and data protection guidelines, maintaining the security and privacy of patient information.

Receptionist Team Management: Coordinate and manage the current receptionist team. Ensure the receptionists are equipped to handle their responsibilities effectively.
Emergency Procedures: Be prepared to respond to medical emergencies by following clinic protocols and contacting appropriate medical personnel or services.